Privacy and your data

The business behind this site

Harrogate Driveways is a trading name of 360 Media Works Ltd, company number 12691769, registered office Varsity House, C/O A E Scott & Co, Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. For data protection purposes the company acts as controller of the personal data this website receives. Write to info@harrogatedriveway.co.uk with anything this page does not answer.

Form processing and transfers

We use a form service from HighLevel (also known as LeadConnector), loaded from api.leadconnectorhq.com. As our data processor it holds submitted enquiries for us. HighLevel operates from the United States, and international transfers of your details are made under the safeguards contained in its processing terms.

Hosting and site security

We use Cloudflare to host and secure this website, so it processes standard technical information like IP addresses. We don't measure visitors with analytics software or use cookies for tracking or advertising.

Spam and bot checks

To stop automated spam, Cloudflare Turnstile checks each submission, which involves processing technical information about your browser. The form may download fonts and other files from its provider's servers; we have not added any advertising or social media pixel.

Storage used by the form

Technical details such as your IP address and the browser you use are sent to the form provider when the form appears. It relies on one cookie, __cf_bm, which guards against bots, plus local storage items whose names start v2_ or v3_ (visit history and a browser identifier) and form_progress_ (your progress). Our cookies page explains each one and how to remove them.

What we collect

The quote form asks for your name, a phone number, an email address and your postcode, and gives you space to describe what you want. Those details are only used to respond to you. Nothing else about you is collected, and you never need to create an account.

Lawful basis for processing

Two grounds apply: taking steps you have asked for before entering into a contract, and our legitimate interest in dealing with enquiries properly.

Who we share information with

Only our own team and the service providers named on this page see your enquiry, and only so it can be dealt with. We do not trade personal data, and we don't let others use it for sales calls.

Keeping your information

Enquiry details are kept for no more than 24 months after your last contact with us and are then deleted.

Access, correction and deletion

If you want to see what we hold, fix a mistake, have your details removed or stop us using them, email info@harrogatedriveway.co.uk. You will hear back within one month.

If you are unhappy

If you're not happy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Revisions

Changes will be published here, with a new date at the top of the page.